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Privacy Policy

1. Who We Are

This website offers holistic and spiritual services, including Akashic Readings. The website owner is responsible for how your personal information is handled.

If you have any questions about this policy or your personal data, you can get in touch at:

Email: innerresolvehealing@outlook.com

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2. What Information Is Collected

Only information that is necessary to provide services or respond to enquiries is collected. This may include:

  • Your name

  • Your email address

  • Your phone number (if you choose to provide it)

  • Information you share when contacting us, booking a session, or communicating by email

  • Payment information (payments are handled securely by third‑party providers; card details are never stored)

  • Basic website usage information such as IP address or browser type (if analytics or cookies are used)​

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3. How Information Is Collected

Your information is collected when you:

  • Contact us through the website or by email

  • Book or enquire about a service

  • Subscribe to updates or newsletters (if offered)

  • Browse the website

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4. How Your Information Is Used

Your personal information is used only for the following purposes:

  • To respond to enquiries

  • To provide and manage booked services

  • To communicate important information about your sessions

  • To process payments securely through trusted providers

  • To improve the website and overall experience

Your information is never used for anything unexpected.

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5. Legal Reasons for Using Your Data

UK law requires a valid reason for using personal data. These include:

  • Consent: You have given clear permission

  • Service delivery: Information is needed to provide a requested service

  • Legal requirements: Where the law requires it

  • Legitimate business needs: Only when these do not override your rights

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6. Sharing Your Information

Your personal information is treated with care and respect.

  • It is never sold or shared for marketing purposes

  • It may be shared with trusted service providers (such as booking or payment platforms) only when necessary

  • It may be shared with authorities if legally required

All third parties are expected to protect your information.

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7. How Long Information Is Kept

Personal information is kept only for as long as necessary to provide services, meet legal requirements, or maintain accurate records.

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8. Your Rights

You have important rights under UK data protection law, including the right to:

  • Access the information held about you

  • Ask for incorrect information to be corrected

  • Request deletion of your information

  • Restrict or object to how your information is used

  • Withdraw consent at any time

Requests can be made by contacting us using the details above.

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9. Cookies

This website may use cookies to help it function properly and improve your experience. You can control cookies through your browser settings. Where required, you will be asked for consent.

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10. Keeping Your Information Safe

Reasonable steps are taken to protect your personal information from loss, misuse, or unauthorised access.

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11. Links to Other Websites

This website may include links to other sites. We are not responsible for the privacy practices of those websites.

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12. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted here with an updated date.

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13. Concerns or Complaints

If you have concerns about how your personal data is handled, please contact us first so we can help.

You also have the right to contact the UK Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

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